Shipping policy
At Rescue Coffee + Fitness, we strive to provide prompt and reliable shipping services to ensure that you receive your order in a timely manner. Please review our shipping policy below to understand our shipping practices, options, and related information.
1. Shipping Destinations
We currently ship to addresses within [your country] and select international destinations. Please note that shipping availability may vary depending on your location.
2. Processing Time
All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method chosen at checkout.
- Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
- Express Shipping: [Estimated delivery time, e.g., 2-3 business days]
- International Shipping: [Estimated delivery time, e.g., 7-14 business days]
Please note that these are estimated delivery times and may vary depending on factors such as carrier delays or customs clearance.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website using the provided tracking number.
5. Shipping Carriers
We partner with reputable shipping carriers to deliver your orders. The specific carrier for your shipment will be determined based on your location and the shipping option selected at checkout.
6. International Shipping
For international orders, additional customs duties, taxes, and fees may apply depending on your country’s regulations. These charges are the responsibility of the customer. Please check with your local customs office for more information on these charges.
7. Shipping Restrictions
Certain products may have restrictions or limitations on shipping, particularly for international destinations. We will notify you at checkout if any items in your order are subject to these restrictions.
8. Damaged or Lost Packages
Rescue Coffee + Fitness is not responsible for lost, stolen, or damaged packages once they have been shipped. However, if your order arrives damaged, please contact us immediately at [your email address] with your order number and a photo of the item’s condition. We will work with you to resolve the issue.